1. What is Crispy Letters?

Crispy Letters is a newsletter content subscription service tailored for physiotherapy clinics. We create awesome monthly, newsletter content designed to your clinic’s branding so you can stay engaged with clients whilst driving referrals, retention and staying top of mind. 

2. Why Should I Invest in a Paid Newsletter Service?

Investing in our newsletter service isn’t just purchasing content; it’s buying back your valuable time. Considering that a physiotherapist can bill $50 per hour, your resources are best utilized treating patients rather than writing and designing newsletters, which is often a time-consuming task. By investing a modest amount in our service, you ensure a consistent and high-quality part of your marketing strategy is always ready to roll.

3. What Expertise Do Your Writers Have in Crafting the Content?

Every writer on our team is a qualified physiotherapist holding at least a bachelor's degree, ensuring an authentic and knowledgeable perspective in each newsletter. 

4. Is a Newsletter Still Relevant in Today’s Digital Marketing Landscape?

Absolutely! Despite the booming digital age, newsletters have retained their charm and efficacy. Both printed and email newsletters provide a depth and consistency of connection that social media hasn’t replaced, offering a unique, tangible way to educate and engage patients in your waiting room, local cafes, or GP clinics.

5. When Will I Receive My First Newsletter?

As soon as your subscription is activated, we get to work to create your personalized newsletter. It’ll land in your inbox within 7 working days! From then on, it’ll be delivered on a monthly basis to your email. 

6. What if the Newsletter Doesn’t Meet My Expectations?

Your satisfaction is paramount. While refunds are not available once a newsletter design is confirmed, we do provide a flexible subscription model. Feel free to cancel anytime without incurring additional charges—simply ensure cancellation occurs before your upcoming monthly billing date. 

7. How Do I Unsubscribe if Needed?

Simple. Before the start of your next month’s billing cycle, simply just cancel your subscription on Moonclerk or just let us know at contact@crispyletters.com 

8. Can I Customize the Articles or include clinic-specific announcements?

Regrettably, we can’t offer customization on the articles. Our newsletters are designed and finalized using Adobe Illustrator/InDesign by our design team, making the word content uneditable post-finalization. However, rest assured that our content is crafted to be widely relevant and engaging for your clientele.

9. Can I Use the Newsletter for Multiple Clinics?

Absolutely! Your subscription entitles you to utilize the newsletter across an unlimited number of clinics without any extra charges. Share the wealth of information and engagement far and wide within your network, on us!

10. How Do You Ensure the Content Is Relevant and Current?

Our team stays abreast of the latest in physiotherapy research, news, and trends to ensure your newsletter features fresh, relevant, and valuable content that resonates with your clients.

If you have any other questions, email us at contact@crispyletters.com